3.2 Enrolling Devices in the Basic Mode

This scenario shows you how to enroll an Android device as a fully managed device using the basic mode of enrollment.

  1. In the Google Chrome browser on your Android device, enter ZENworks_server_address/zenworks-eup, where ZENworks_server_address is the DNS name or IP address of the ZENworks MDM Server.

    NOTE:You must use Google Chrome. The built-in Internet browser is not supported.

    If you have received an invite letter with a link to download the ZENworks Agent app, then you can skip this step and directly proceed to Step 6.

    The login screen for the ZENworks User Portal is displayed. You use the user portal to enroll devices to the zone.

    All associated devices are displayed in the ZENworks User Portal.

  2. Enter your username, password and the registration domain (if required). You can obtain this information from the invite letter or you can contact your system administrator.

  3. Tap Enroll in the upper-right corner to display the enrollment options for the device.

  4. Tap Managed Device Only.

  5. Tap Download App. You will be directed to the Google Play Store, where you need to click Install to install the ZENworks Agent app.

  6. After installation, click Open. Click Activate this Device Administrator.

    NOTE:For Android Marshmallow and subsequent versions, ensure that you accept the relevant permissions that is displayed to allow ZENworks to manage your device.

  7. The ZENworks Agent app login screen is displayed.

  8. Fill in the fields, then tap Sign In.

    • Username, Password, Domain, Server URL: Use the same username, password, and registration domain (if required) that you had initially used to log in to the ZENworks User Portal along with the server URL of the ZENworks MDM Server. You can obtain this information from the invite letter.

    Specify the device ownership (corporate or personal). This screen will appear only if enabled by your system administrator. Tap OK. The device will be automatically enrolled to the zone.

  9. The ZENworks Agent App Home screen is displayed, showing that the device is enrolled and active.

  10. After the ZENworks Agent app enrollment, an email is sent to the user with the corporate email account settings. This email can be accessed from the email client’s web application or from any other device. With this information, manually configure the email account on the device to send or receive corporate emails.

NOTE:After configuring an email account, a screen might be displayed, which will list all your enrolled devices. You need to select the device that you are currently enrolling, from this list of devices.