A.13 Windows Group Policy Errors

There was an error while enforcing the policy policy_name. Please refer the managed device log for details

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Action: Turn on debug logging on the managed device and refer to the zmd-messages.log file to obtain more details about the error. For more information on how to turn on debug logging, see the Message Logging in ZENworks 10 ConfigurationAsset Management System Administration Reference.
Action: If the problem persists, contact Novell Support.

The policy policy_name was not applied

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Action: Ensure that the managed device meets the ZENworks Configuration Management requirements. For more information about the managed device system requirements, see the ZENworks 10 ConfigurationAsset Management Installation Guide.

The security settings in policy policyname were not applied

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Possible Cause: The security settings are not applied if a local group policy is created on a higher version of Windows but applied to a managed device that is running a lower version of Windows.
Action: Ensure that the ZENworks server and the managed device meet the ZENworks Configuration Management requirements. For more information about the managed device system requirements, see the ZENworks 10 ConfigurationAsset Management Installation Guide.

The Windows Hotfix "KB897327" required for exporting and applying Group policy security settings on Windows XP was not found. Computer configuration security settings could not be exported/applied

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Possible Cause: This message is logged if the Hotfix KB897327 is not applied on Windows XP SP1 or SP2 device before the policy is applied. The Hotfix is required for security settings to be configured on the managed device.
Action: Install Windows Hotfix KB897327 on the Windows XP SP1 or SP2 managed device from the Microsoft Support Web site.

There was an error while unenforcing Group policy settings

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Action: Turn on debug logging on the managed device and refer to the zmd-messages.log file to obtain more details about the error. For more information on how to turn on debug logging, see the Message Logging in ZENworks 10 ConfigurationAsset Management System Administration Reference.
Action: If the problem persists, contact Novell Support.

There was an error while cleaning up Group policy settings at logout for user username

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Action: Turn on debug logging on the managed device and refer the zmd-messages.log file to obtain more details about the error. For more information on how to turn on debug logging, see Message Logging in ZENworks 10 ConfigurationAsset Management System Administration Reference.
Action: If the problem persists, contact Novell Support.

There was an error while accessing content for policy policy_name.

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Possible Cause: The error occurs if the managed device is immediately refreshed after the policy was created and assigned. Hence, the content for the policy might have not been completely processed at the server.
Action: Wait for five minutes and refresh the managed device.

Some security settings could not be configured

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Possible Cause: This message is logged if some of the security settings of a policy are not applied on the managed device.
Action: Contact Novell Support.

To operate on security settings, Windows XP Hotfix KB897327 is required

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Explanation: The error message might occur while creating or editing group policies for Windows XP SP1 or SP2 managed device.
Possible Cause: The Windows Hotfix KB897327 is not installed on the Windows XP SP1 or SP2 managed device.
Action: Ignore the error message if you are not configuring security settings in the Windows Group Policy.
Action: Install Windows Hotfix KB897327 on the Windows XP SP1 or SP2 managed device from the Microsoft Support Web site.

Failure importing group policy settings

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Explanation: When gpedit.msc is closed, the GPHelper displays the error message with the ID POLICYHANDLERS.WinGPPolicy.ExportFailure.
Possible Cause: The Windows Hotfix KB897327 is not installed on the Windows XP SP1 or SP2 managed device.
Action: Ignore the error message if you are not configuring security settings in the Windows Group policy.
Action: Install Windows Hotfix KB897327 on the Windows XP SP1 or SP2 managed device from the Microsoft Support Web site.