Log in as the Filr site administrator.

Click the admin link in the upper-right corner of the page, then click the Administration Console icon .

Under System, click Reports.

In the Report to run drop-down list, select System Error Logs.

Click Download Log.

You are prompted to open or save a file named logfiles.zip, which contains the current appserver.log file. This file contains any stack traces or warning messages because of unexpected events encountered by the Filr program.

Save the appserver.log file to a convenient location on the Filr server.

This file is helpful when you need assistance resolving a problem with your Filr site.