You should add GroupWise users to your Mobility system when they express the need to synchronize their GroupWise data to their mobile device.
IMPORTANT:Do not add GroupWise users to your Mobility system who do not have a current need for data synchronization. When you add a user to your Mobility system, GroupWise data continually synchronizes from GroupWise into your Mobility system. If that data is not being used on a mobile device, that synchronization produces unnecessary overhead in your Mobility system.
For information about new, moved, and deleted GroupWise users, see Managing Changes in the GroupWise System.
All users in the GroupWise Address Book are available to add to your Mobility system.
Adding users individually is appropriate for a small number of users. Maintenance of large numbers of users is much easier if you add them as members of GroupWise groups.
To add a user to your Mobility system:
In the Mobility Admin console, click Users.
Click Add User.
In the Search field, type the first or last name of a specific user, then click Search.
or
Click Search to list the users in the user source that the Mobility Admin console has been configured to search.
Select one or more users to add to your Mobility system.
Click Add to add the users to your Mobility system.
As the preferred alternative to adding individual users in the Mobility Admin console, you can add users to any GroupWise group. You can use the GroupWise Admin console to manage GroupWise groups.
Users who are added to groups are added to the Mobility system based on the Group Membership Polling Rate setting. For setup instructions, see Adjusting the Mobility Admin Console Polling Rate for Groups of Users.
You can also poll groups immediately. For instructions, see Updating a Group of Users in Your Mobility System.
For more information, see Managing Groups of Users.
The GroupWise Mobility Quick Start for Mobile Device Users describes the synchronization settings that are available to users on the Mobility Settings page of the Mobility Admin console. You can also control users’ synchronization settings as an administrator. The settings most recently saved by either you or the user become the user’s current settings.
To change a user’s synchronization settings:
In the Mobility Admin console, click Users.
Select a user.
(Conditional) To set GroupWise settings for users, click Edit GroupWise Settings.
(Conditional) To set device settings, click Edit Device Settings.
Select and deselect options as needed to customize the user’s data synchronization.
Click Save, then click Close Window.
The user’s synchronization settings are immediately changed.
The method that you use to delete a user from your Mobility system depends on how you added the user:
If you added an individual user, you delete the user in the Mobility Admin console.
In the Mobility Admin console, click Users.
Click Delete to the right of the user, then click Delete User to confirm.
The user’s status changes briefly to Deleting, then the user disappears from the list.
If you added a user account to your Mobility system by adding it to a GroupWise group, you must delete the user account from the group in order to delete it from your Mobility system. You can use the GroupWise Admin console to manage GroupWise groups.
In your Mobility system, the user is removed from the group according to the group polling rate. For background information, see Adjusting the Mobility Admin Console Polling Rate for Groups of Users.
You can also poll immediately. For instructions, see Adding Users through a GroupWise Group.
Incorporating multi-factor authentication (MFA) for users to access GroupWise provides another layer of security that you can add to Mobility. GroupWise supports MFA through NetIQ Advanced Authentication, which enables you to protect your IT infrastructure and sensitive data more effectively and securely.
For information about configuring MFA, see Multi-Factor Authentication.