ZENworks Mobile Management 2.8

33 MB

ZENworks Mobile Management provides advanced device control and policy management for iOS, Android, Symbian, Windows Mobile, and other ActiveSync-enabled devices from a single administrative console. With ZENworks Mobile Management, you can address the mobile management issues facing your organization today, including BYOD (bring your own device), security, application management, asset and inventory management, and compliance.

Pre-Installationshow descriptions	view	last update
Server Release Notes Lists known issues for the ZENworks Mobile Management server in the current release.	pdf	11/20/2013
Product Evaluation Provides details about evaluating ZENworks Mobile Management if you don't have a product license.	pdf	09/10/2013
Checklist Lists the pre-installation, installation, and post-installation tasks you must complete to successfully install a ZENworks Mobile Management system.	pdf	09/10/2013
System Performance: Sizing and Tuning Provides hardware and software recommendations for sizing and tuning your ZENworks Mobile Management system to achieve best performance.	pdf	11/04/2013
High Availability Configuration Explains how use network load balancing and SQL Server failover clusters to prevent or limit service disruption if a component fails.	pdf	09/10/2013
Supported Devices Lists the device models that ZENworks Mobile Management supports.	pdf	11/04/2013

Installationshow descriptions	view	last update
Installing a New Server Diagrams the system architecture and provides system requirements and instructions for installing the ZENworks Mobile Management server to Windows Server 2003 or Windows Server 2008.	pdf	11/04/2013
Updating an Existing System Helps you update an existing ZENworks Mobile Management system to a newer version.
- Update Process and Recommendations Provides specific instructions and recommendations for each version update.	pdf	11/20/2013
- Using Update Manager Helps you use the Update Management dashboard to check for server updates and apply them.	pdf	09/10/2013

Configurationshow descriptions	view	last update
Configuring Organizations, Device Connection Schedules, and Policy Suites Helps you create an organization; configure SMTP, ActiveSync, and LDAP servers for the organization; create a policy suite for the organization; and determine the schedule when the organization's devices can connect with the ZENworks Mobile Management server.	pdf	11/04/2013
Generating an Apple Push Notification Service Certificate Helps you create an APNs (Apple Push Notification service) certificate for your organization. This certificate is required for the ZENworks Mobile Management server to securely communicate with iOS devices through the Apple Push Notification service.	pdf	09/10/2013
Configuring Google Cloud Messaging Service for Android Devices Helps you set up the Google Cloud Messaging service for your organization. This service enables the ZENworks Mobile Management server to notify Android devices that it is time to synchronize with the system.	pdf	11/20/2013
Distributing ZENworks Mobile Management for iOS as an Enterprise App Helps you distribute an Enterprise version of the iOS app. Unlike the iOS App Store app, the iOS Enterprise app is enabled for background processing, which means it can automatically synchronize user/device statistics and location data with the ZENworks Mobile Managment Server.	pdf	09/10/2013
Integrating Apple Configurator Helps you use Apple Configurator with ZENworks Mobile Management to quickly provision iOS devices, enroll the devices with a ZENworks Mobile Management server, and stage each device with the appropriate MDM profiles.	pdf	09/10/2013
Adding Users and Enrolling Devices Helps you create user accounts and enroll devices with those accounts.	pdf	11/04/2013
Configuring Compliance Requirements for Device Access Helps you restrict access to resources (ActiveSync connections, files, apps, and so forth) based on a device's state of compliance. Compliance can be determined by a set of configurable criteria, user names, or device information such as phone number, unique ID, type, model, and OS.	pdf	09/10/2013
Default Policy Settings Reference Lists the settings for the default policy suite for each security level (Low, Moderate, Strict, and High).	pdf	11/04/2013
Integrating the ZENworks Mobile Management Dashboard into ZENworks Control Center Helps you integrate the ZENworks Mobile Management dashboard into ZENworks Control Center. This allows you, or other administrators, to log in to ZENworks Control Center to manage both ZENworks 11 and ZENworks Mobile Management.	pdf	11/25/2013

Administrationshow descriptions	view	last update
Administering an Organization Helps you manage an organization, including viewing device activity, generating statistical and compliance reports for devices and users, configuring corporate resources, sharing files with users, and distributing apps to users.	pdf	11/04/2013
Managing Users, Devices, and Groups Helps you manage an organization's users, devices, and local groups.	pdf	11/04/2013
Administering the System Helps you perform system-level administration, including assigning Organization Administrator roles and viewing and understanding system logs.	pdf	11/20/2013
Securing the System Explains the security layers employed by ZENworks Mobile Management and provides additional guidelines you can implement to further secure your system.	pdf	09/10/2013
Maintaining the Database Helps you schedule cleanup tasks to manage the size of your database. Also provides information to help you move the database if necessary.	pdf	09/10/2013

End Usershow descriptions	view	last update
Device Platform Comparison Lists the features and functionality available on each supported device platform.	pdf	11/04/2013
Android Devices Helps you use the ZENworks Mobile Management app on Android devices.
- Release Notes Lists known issues with the ZENworks Mobile Management app on Android devices.	pdf	11/04/2013
- Using the Android App Helps you install the ZENworks Mobile Management app on an Android device, enroll the device, and use the app.	pdf	09/10/2013
- Using the Android with TouchDown App Helps you install the ZENworks Mobile Management app on an Android device that is using NitroDesk TouchDown, enroll the device, and use the app.	pdf	09/10/2013
- Android SMS and MMS Capabilities Lists the Android devices that support ZENworks Mobile Management logging of SMS (Simple Messaging System) and MMS (Multimedia Messaging System) message information.	pdf	03/07/2013
iOS Devices Helps you use the ZENworks Mobile Management app on iOS devices.
- Release Notes Lists known issues with the ZENworks Mobile Management app on iOS devices.	pdf	11/04/2013
- Using the iOS App Helps you install the ZENworks Mobile Management app on an iOS device, enroll the device, and use the app.	pdf	11/04/2013
- Using the iOS with TouchDown App Helps you install the ZENworks Mobile Management app on an iOS device that is using NitroDesk TouchDown, enroll the device, and use the app.	pdf	11/04/2013
Symbian Devices Helps you use the ZENworks Mobile Management app on Symbian S60 3^rd Edition devices.
- Release Notes Lists known issues with the ZENworks Mobile Management app on Symbian devices.	pdf	07/24/2012
- Using the Symbian S60 App Helps you install the ZENworks Mobile Management app on a Symbian device, enroll the device, and use the app.	pdf	05/09/2013
Windows Mobile 6 Devices Helps you use the ZENworks Mobile Management app on Windows Mobile 6, 6.1, and 6.5 devices.
- Release Notes Lists known issues with the ZENworks Mobile Management app on Windows Mobile 6 devices.	pdf	07/24/2012
- Using the Windows Mobile 6 App Helps you install the ZENworks Mobile Management app on a Windows Mobile 6 device, enroll the device, and use the app.	pdf	05/09/2013
Non-Supported Devices Helps you enroll devices for which the ZENworks Mobile Management app is not available.
- Using Non-Supported Devices Helps you enroll devices for which the ZENworks Mobile Management app is not available.	pdf	05/09/2013
User Self-Administration Provides information about administrative functions that users can perform on their devices.
- Using the Self-Administration Portal Helps you use the User-Self Administration portal to perform time-sensitive operations such as locating your device, locking your devices, wiping your device, and clearing the policy passcode.	pdf	09/10/2013