ZENworks 2020
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ZENworks 2020, which consists of five key products, is all about unifying IT operations, from tracking assets and configuring devices to implementing security and protecting your workforce. You deploy a single agent to any endpoint devices you want to manage, and then manage those devices from a single web-based administrative console. If you have deployed one ZENworks 2020 product, you can enable any other product without additional deployment. |
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Getting Startedshow descriptions | view | last update |
Product Overview
Introduces the ZENworks 2020 products and system architecture. |
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10/17/2019 |
What's New
Introduces the new features for the ZENworks 2020 release. |
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10/17/2019 |
ZENworks 2020 Readme
ZENworks 2020 Readme. |
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10/17/2019 |
Do I Install, Upgrade, or Update?
Helps you understand which installation process is appropriate for your current ZENworks environment. |
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10/17/2019 |
Coexistence with Older ZENworks Products
Provides information to help you use ZENworks 2020 in the same environment as older ZENworks products such as ZENworks 7 Desktop Management, ZENworks 7.5 Asset Management, ZENworks Endpoint Security Management 4.1, and ZENworks 7 Linux Management. |
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10/17/2019 |
New Installationshow descriptions | view | last update |
System Planning, Deployment, and Best Practices
Discusses considerations for designing and deploying ZENworks in different-sized organizations. |
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03/23/2020 |
System Requirements
Lists the requirements for all ZENworks 2020 components. |
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10/17/2019 |
ZENworks Primary Server
Provides system requirements and instructions for installing the ZENworks Primary Server software to a Windows or Linux server. |
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10/17/2019 |
Discovery, Deployment, and Retirement
Helps you install the ZENworks Agent to Windows, Linux, and Macintosh workstations you want to manage. |
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10/17/2019 |
ZENworks Virtual Appliance
Provides instructions for deploying the ZENworks Primary Server as a virtual image (appliance) to a VMware ESX/ESXi Server. |
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10/17/2019 |
Upgradeshow descriptions | view | last update |
What's New
Introduces the new features for the ZENworks 2020 release. |
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10/17/2019 |
System Requirements
Lists the requirements for all ZENworks 2020 components. |
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10/17/2019 |
Upgrade Process
Explains the upgrade process and provides instructions to help you upgrade from an earlier version of ZENworks 10 or 11 (such as ZENworks 10 SP4 or ZENworks 11) to ZENworks 2020. |
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System Updateshow descriptions | view | last update |
System Requirements
Lists the requirements for all ZENworks 2020 components. |
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10/17/2019 |
System Update Process
Explains the system update process and provides instructions to help you apply updates to your ZENworks 2020 system. |
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10/17/2019 |
Uninstallshow descriptions | view | last update |
ZENworks Primary Servers, Satellite Servers, and Managed Devices
Helps you uninstall ZENworks software from ZENworks Primary Servers, Satellite Servers, and managed devices. |
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10/17/2019 |
System Administrationshow descriptions | view | last update |
![]() Introduces the basic tasks required to configure and maintain your ZENworks system. |
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10/17/2019 |
System Backup
Provides information to help you back up the primary components of your ZENworks system. |
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![]() Helps you back up your Primary Servers, databases, content repository, and internal certificate authority. |
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10/17/2019 |
Server Administration
Provides information to help you configure and maintain your ZENworks Primary Servers and Satellite Servers. |
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![]() Helps you configure and maintain ZENworks Primary Servers. |
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01/11/2023 |
![]() Helps you configure managed devices as Satellite Servers that can perform one or more Primary Server roles (authentication, information collection, content distribution, imaging, and join proxy). |
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01/11/2023 |
![]() Helps you configure a ZENworks Primary Server to use an HTTP proxy server. This enables ZENworks managed devices to communicate with the Primary Server through the proxy server. |
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10/17/2019 |
![]() This document is intended for administrators or individuals who are concerned with tasks related to configuring and managing the certificate authority and certificates for ZENworks. |
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10/17/2019 |
![]() Helps you prepare to recover your ZENworks system after a server failure or some other disabling event. |
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10/17/2019 |
![]() Helps you use the Diagnostics dashboard in ZENworks Control Center to monitor and troubleshoot the state of your Primary Servers. |
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10/17/2019 |
Database Administration
Provides information to help you manage your ZENworks databases. |
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![]() Helps you back up, restore, and migrate database information if your ZENworks system is using the embedded ZENworks database. |
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07/13/2023 |
![]() Helps you back up, restore, and migrate database information if your ZENworks system is using an external database. |
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07/13/2023 |
![]() ZENworks Performance Upgrade with Vertica. |
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08/21/2020 |
![]() ZENworks Database Migration from Sybase to PostgreSQL. |
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10/17/2019 |
![]() The Database Migration tool can be used to migrate the ZENworks zone with Microsoft (MS) SQL Server to a zone that uses PostgreSQL. |
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02/20/2020 |
![]() The Database Migration tool can be used to migrate the ZENworks zone with the Oracle database to a zone which uses PostgreSQL. |
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03/23/2020 |
Device Administration
Provides information to help you manage your ZENworks managed devices (workstations and servers). |
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![]() Helps you discover devices on your network and add them to the ZENworks database. After a device is added to the database, you can use ZENworks Control Center to deploy the ZENworks Agent to the device. |
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10/17/2019 |
![]() Helps you remove managed devices from your ZENworks system. |
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10/17/2019 |
![]() Helps you manage the ZENworks Agent after it is deployed to devices. |
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10/17/2019 |
![]() Helps you use the Agent command line utility (zac) on a Windows managed device to perform management functions at the device. |
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06/07/2023 |
![]() Helps you use the Agent command line utility (zac) on a Linux managed device to perform management functions at the device. |
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06/07/2023 |
![]() Helps you use the Agent command line utility (zac) on a Macintosh managed device to perform management functions at the device. |
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06/07/2023 |
![]() Helps you manage the way that ZENworks users authenticate to ZENworks user sources. |
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10/17/2019 |
![]() Lists the registry keys used to control functionality on ZENworks servers and workstations. |
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10/17/2019 |
Zone Administration
Provides information to help you customize, configure, and manage your ZENworks Management Zone. |
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![]() Helps you manage product licenses, including enabling and disabling the evaluation period for any of the ZENworks 11 products. |
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10/17/2019 |
![]() Helps you add LDAP directories as user sources in your ZENworks system. This enables software distribution, policy enforcement, asset inventory, and other operations to be based on users and not just devices. |
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10/17/2019 |
![]() Helps you create and manage locations. You can apply different configuration and security settings to a managed device based on its location. |
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10/17/2019 |
![]() Helps you create ZENworks administrator accounts and control access to system management operations. |
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10/17/2019 |
![]() Provides information about auditing events that occur in your zone. |
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![]() ![]() Helps you enable auditing of events that occur in your zone. |
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10/17/2019 |
![]() ![]() Shows you how to use the Audit feature to monitor the changes that occur in the Management Zone. It enables you to configure the Bundle Modified event and view details of the generated event. |
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12/2016 |
![]() ![]() Shows you how to use the Audit feature to monitor the changes that occur on managed devices. It enables you to configure the Remote Management, File Transfer event, and view details of the generated event. |
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12/2016 |
![]() Provides information about sharing content (bundles and policies) between ZENworks Management Zones. |
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![]() ![]() Gives an overview of the Subscribe and Share feature. Uses an example of a Sharing zone and a Subscribing zone to help you understand how content can be shared across multiple ZENworks Management Zones. |
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12/2016 |
![]() ![]() This Novell ZENworks Subscriptions Reference includes information to help you successfully use Subscription services in a Novell ZENworks system. |
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10/17/2019 |
![]() ![]() Helps you share content (bundles and policies) between ZENworks Management Zones. |
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10/17/2019 |
![]() ![]() Shows you how to enable a zone to share bundles and policies with other zones. |
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12/2016 |
![]() Helps you access, navigate, customize, and use ZENworks Control Center, which is the administrative console for the ZENworks system. |
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10/17/2019 |
![]() Helps you use the ZENworks Management utility, a command line alternative to the ZENworks Control Center, to perform management operations in your zone. |
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06/07/2023 |
![]() Provides information about all Management Zone configuration settings in ZENworks Control Center. |
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10/17/2019 |
ZENworks Virtual Appliance Administration
Provides information to help you manage, monitor, and troubleshoot a ZENworks Virtual Appliance. |
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![]() Helps you manage, monitor, and troubleshoot a ZENworks Virtual Appliance. |
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10/17/2019 |
End Usershow descriptions | view | last update |
ZENworks Agent
Helps you understand and use the features of the ZENworks Agent, which is the client component that enables ZENworks management of Windows, Linux, and Macintosh devices. |
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10/17/2019 |
Mobile Management
Mobile Management. |
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10/17/2019 |
![]() Android. |
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10/17/2019 |
![]() iOS. |
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10/17/2019 |
![]() Email Only. |
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10/17/2019 |
Asset Managementshow descriptions | view | last update |
Asset Management Capabilities by Platform
Lists the managed device platforms on which Asset Management is available. |
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10/17/2019 |
Quick Start
Introduces the basic tasks that help you successfully use Asset Management. |
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10/17/2019 |
Reference
Helps you monitor software products for license compliance, allocate software licenses within your organization, track software usage, and manage software contracts for your organization. |
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10/17/2019 |
Reconciling Duplicate Entries of Discovered Product
Helps you manually reconcile duplicate entries of the same discovered product into one entry to ensure correct license management of the product." |
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10/17/2019 |
Configuration Managementshow descriptions | view | last update |
Configuration Management Capabilities by Platforms
Lists the managed device platforms on which Configuration Management capabilities are available. |
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10/17/2019 |
Quick Start
Introduces the basic tasks that help you successfully use Configuration Management. |
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10/17/2019 |
Configuration Policies
Helps you create and deploy policies to control configuration settings on managed Windows and Linux devices. |
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10/17/2019 |
Software Distribution
Helps you distribute software applications and files to managed Windows, Linux, and Macintosh devices. |
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12/13/2022 |
![]() Provides a list of the bundle features and options available on each platform (Windows, Linux, and Macintosh). |
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10/17/2019 |
Remote Management
Helps you remotely access and control managed Windows, Linux, and Macintosh devices. |
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10/17/2019 |
![]() Helps you set up a Join Proxy Satellite Server to remotely manage devices that are inaccessible from a ZENworks Primary Server. For example, the devices might be in a private network or on the other side of a firewall or router that is behind NAT (Network Address Translation) |
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10/17/2019 |
![]() Helps you use Wake-on LAN (WOL) technology to remotely wake up devices. |
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10/17/2019 |
Preboot Services and Imaging
Helps you perform automatic imaging tasks on managed Windows and Linux devices before their operating systems boot. |
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10/17/2019 |
![]() Provides an overview of some of the ways you can use ZENworks Imaging to capture and deploy images to your devices regardless of the number, location, or types of devices in your organization. |
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12/2016 |
Asset Inventory
Provides information to help you scan managed Windows devices to collect hardware, software, and demographic information. |
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![]() Helps you scan managed Windows devices to collect hardware, software, and demographic information. |
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10/17/2019 |
![]() Helps you manually add hardware to a device's inventory report if the hardware was not reported through an inventory scan. |
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10/17/2019 |
![]() Helps you delete unwanted, obsolete inventory data to increase database efficiency. |
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10/17/2019 |
![]() Helps you use a device's detailed inventory report to view which sources reported the device's installed software products during the device inventory scan |
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10/17/2019 |
![]() Helps you use a Windows 8 device's detailed inventory report to see which Metro Applications are installed on the device. |
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10/17/2019 |
Linux Package Management
Helps you deploy RPM-based software, files, and directories, and execute scripts on managed Linux devices. |
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10/17/2019 |
Out-of-Band Management
Helps you manage the power state of Intel AMT (Active Management Technology) devices. |
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10/17/2019 |
Mobile Management
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10/17/2019 |
ZENworks Application
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10/17/2019 |
IPv6 Reference
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10/17/2019 |
Dashboards
The dashboard feature provides a comprehensive snapshot of key indicators, so you can quickly assess the overall health and compliance of devices in your zone. Using dashboards, you can drill down to further areas of interest. |
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10/17/2019 |
Windows Device Management (MDM)
Windows Device Management (MDM) |
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10/17/2019 |
Securityshow descriptions | view | last update |
Getting Started
Security Getting Started |
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10/17/2019 |
CVE Reference
CVE Reference |
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10/17/2019 |
Endpoint Security Managementshow descriptions | view | last update |
Endpoint Security Management Capabilities by Platform
Lists the managed device platforms on which Endpoint Security Management capabilities are available. |
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10/17/2019 |
Quick Start
Introduces the basic tasks that help you successfully use Endpoint Security Management. |
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10/17/2019 |
Security Policies
Helps you create and deploy policies to control security settings on managed Windows devices. |
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03/23/2020 |
Agent
Helps you manage the Endpoint Security Agent, which is the ZENworks Agent module that is responsible for enforcing security policy settings on managed Windows devices. |
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10/17/2019 |
Event Auditing
Helps you monitor Endpoint Security events that occur in the zone and on managed devices. |
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10/17/2019 |
Utilities
Provides information to help you use the Device Scanner utility to gather USB device information, the File Decryption utility to password encrypt or decrypt files, and the Password Key Generator utility to generate password keys for various ZENworks passwords. |
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![]() Helps you use the Device Scanner utility to gather USB device information that can be used in Storage Device Control policies and USB Connectivity policies. |
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10/17/2019 |
![]() Helps you use the File Decryption utility to password-encrypt files and to decrypt fixed disk Safe Harbor files and removable storage device files. |
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10/17/2019 |
![]() Helps you use the Password Key Generator utility to generate password keys for various ZENworks passwords, including the ZENworks Agent uninstall password and override password. |
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10/17/2019 |
Scripting
Helps you create and test scripts to use in Scripting security policies. |
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10/17/2019 |
Endpoint Security Resource Kit
Provides information, use cases, test scenarios, sample policies, and sample scripts to help you implement solutions to real security issues faced by your organization. |
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10/17/2019 |
Full Disk Encryptionshow descriptions | view | last update |
Overview
Introduces ZENworks Full Disk Encryption. |
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![]() Lists the managed device platforms on which ZENworks Full Disk Encryption capabilities are available. |
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10/17/2019 |
![]() Introduces the encryption and pre-boot authentication functionality provided by ZENworks Full Disk Encryption. |
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10/17/2019 |
Deployment
Helps you deploy encryption and pre-boot authentication to standard hard disks. |
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![]() Provides instructions for deploying ZENworks Full Disk Encryption to devices with standard hard drives. |
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10/17/2019 |
![]() ZENworks Full Disk Encryption Agent Reference. |
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10/17/2019 |
![]() Provides instructions for deploying ZENworks Full Disk Encryption to devices with standard hard drives. |
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10/17/2019 |
Administration
Helps you manage ZENworks Full Disk Encryption on devices to which it has been deployed. |
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![]() Helps you create, deploy, and manage the Disk Encryption policy that controls full disk encryption of managed Windows devices. |
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10/17/2019 |
![]() Helps you manage the Full Disk Encryption Agent, which is the ZENworks Agent module that is responsible for enforcing disk encryption on managed Windows devices. |
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10/17/2019 |
![]() Helps you monitor Full Disk Encryption events that occur in the zone. |
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10/17/2019 |
![]() Helps you manage ZENworks Pre-Boot Authentication for Windows managed devices, including using the PBA Override feature to restore device access to users who forget their PBA passwords. |
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10/17/2019 |
Troubleshooting
Helps you troubleshoot ZENworks Full Disk Encryption issues. |
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![]() Helps you enable emergency recovery of encrypted devices by properly preparing the devices, and helps you perform emergency recovery of an inaccessible device. |
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10/17/2019 |
![]() Helps you use the PBA Override feature to restore device access to users who forget their PBA passwords. |
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10/17/2019 |
![]() Helps you troubleshoot common problems with ZENworks Full Disk Encryption. |
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10/17/2019 |
Patch Managementshow descriptions | view | last update |
Patch Management Capabilities by Platform
Lists the managed device platforms on which Patch Management capabilities are available. |
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10/17/2019 |
Quick Start
Introduces the basic tasks that help you successfully deploy and manage Patch Management on Windows and Linux devices. |
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10/17/2019 |
Patch Management Administration
Helps you automate the finding, testing, and deploying of patches. |
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10/17/2019 |
Airgap Solution
Descriptioin |
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10/17/2019 |
Dashboards
The dashboard feature provides a comprehensive snapshot of key indicators, so you can quickly assess the overall health and compliance of devices in your zone. Using dashboards, you can drill down to further areas of interest. |
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10/17/2019 |
ZENworks Reportingshow descriptions | view | last update |
Readme
Lists known issues for ZENworks Reporting. |
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10/17/2019 |
Appliance
This guide helps you to deploy and configure ZENworks Reporting Appliance to the ZENworks Reporting supported virtual infrastructure. |
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10/17/2019 |
![]() This chapter includes information to help you migrate from ZENworks Reporting 6.2.x to ZENworks Reporting 6.4.3. |
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Reporting Reference
Helps you use ZENworks Reporting to generate reports for your ZENworks system. |
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10/17/2019 |
Universe Objects and Predefined Reports Reference
Provides information about universe objects and predefined reports that are used in the Zenworks Reporting. |
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10/17/2019 |
![]() Describes the universe objects (domain objects, items, or fields) used in ZENworks Control Center. |
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![]() Describes the predefined reports provided with ZENworks Reporting. |
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Creating Ad Hoc Reports
Shows you how to create an Ad Hoc View and a Tabular Report in ZENworks Reporting. |
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12/2016 |
Jaspersoft Studio Guide
Helps you use the Eclipse-based Jaspersoft Studio to create and modify JasperReports for use with ZENworks Reporting. |
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10/17/2019 |
Jaspersoft Studio Installation and Configuration
Jaspersoft Studio Installation and Configuration. |
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10/17/2019 |
Jaspersoft Server Guide
Helps you use the Eclipse-based Jaspersoft Server. |
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10/17/2019 |
Troubleshootingshow descriptions | view | last update |
Solutions for Common Problems
Provides solutions to the most common problems that occur in a ZENworks system. |
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![]() Helps you troubleshoot problems with user authentication. |
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10/17/2019 |
![]() Helps you troubleshoot problems with the deployment of bundles to devices. |
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10/17/2019 |
![]() Helps you troubleshoot problems with registering devices to a Management Zone. |
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10/17/2019 |
![]() Helps you troubleshoot problesm with ZENworks Full Disk Encryption. |
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10/17/2019 |
![]() Helps you troubleshoot problesm with ZENworks Endpoint Security. |
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03/23/2020 |
![]() Helps you troubleshooting problems with taking images and applying images to devices. |
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10/17/2019 |
![]() Helps you troubleshooting problems with device inventory. |
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10/17/2019 |
![]() Helps you troubleshoot problems related to locations and network environments. |
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10/17/2019 |
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10/17/2019 |
![]() Helps you troubleshoot problems with the deployment of plicies to devices. |
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10/17/2019 |
![]() Helps you troubleshoot problems with remote management of devices. |
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10/17/2019 |
![]() Helps you troubleshoot problems with updating ZENworks software. |
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10/17/2019 |
Additional Troubleshooting
Provides solutions to specific issues. |
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![]() Helps you troubleshoot problems with installation of Primary Server software and ZENworks Agent software. |
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10/17/2019 |
![]() Helps you troubleshoot problems with upgrading ZENworks 11 software. |
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10/17/2019 |
![]() Helps you troubleshooting problems with taking images and applying images to devices. |
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10/17/2019 |
![]() Helps you troubleshooting problems with content and content replication. |
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01/11/2023 |
![]() Helps you troubleshoot problems related to Satellite servers.. |
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01/11/2023 |
![]() Helps you troubleshoot problems with the ZENworks database. |
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07/13/2023 |
![]() Helps you troubleshoot problems with discovering, deploying, and retiring devices. |
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10/17/2019 |
![]() Helps you troubleshoot problems with the ZENworks Agent. |
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10/17/2019 |
![]() Helps you troubleshoot problems with the zman, zeninfocollect, and zac command line utilities. |
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06/07/2023 |
![]() Helps you troubleshoot problems with ZENworks user sources. |
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10/17/2019 |
![]() Helps you troubleshoot problems with ZENworks user authentication. |
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10/17/2019 |
![]() Helps you troubleshoot problems with with auditing ZENworks Control Center and ZENworks Agent events. |
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10/17/2019 |
![]() Helps you troubleshoot problems with subscribing to other Management Zones and sharing content between Management Zones. |
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10/17/2019 |
![]() Helps you troubleshoot problems with ZENworks Control Center. |
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10/17/2019 |
![]() Helps you troubleshoot problems with configuration policies. |
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10/17/2019 |
![]() Helps you troubleshoot problems with distributing software (bundles) to devices. |
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12/13/2022 |
![]() Helps you troubleshoot problems remotely managing devices. |
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10/17/2019 |
![]() Helps you troubleshoot problems using preboot services and imaging with devices. |
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10/17/2019 |
![]() Helps you troubleshoot problems collecting inventory from devices. |
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10/17/2019 |
![]() Helps you troubleshoot problems using ZENworks Linux Package Management. |
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10/17/2019 |
![]() Helps you troubleshoot problems using ZENworks Patch Management. |
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10/17/2019 |
Articlesshow descriptions | view | last update |
Android in the enterprise
Android in the enterprise. |
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10/17/2019 |
Apple Volume Purchase Program
The Apple Volume Purchase Program (VPP) allows organizations to purchase apps in volume to distribute to their managed iOS devices. |
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10/17/2019 |
AdminStudioshow descriptions | view | last update |
AdminStudio ZENworks Edition
Helps you manage Windows Installer packages for use as Windows bundles in ZENworks Configuration Management. |
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10/17/2019 |
Liquit Setup Commander with ZENworks connectorshow descriptions | view | last update |
Release Notes
Lists new features and resolved issues in this release. |
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10/17/2019 |
Administration
Explains how to install and use Liquit Setup Commander with ZENworks connector to create ZENworks bundles. |
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10/17/2019 |
Videosshow descriptions | view | last update |
Preboot Services and Imaging
Helps you perform automatic imaging tasks on managed Windows and Linux devices before their operating systems boot. |
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![]() Provides an overview of some of the ways you can use ZENworks Imaging to capture and deploy images to your devices regardless of the number, location, or types of devices in your organization. |
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12/2016 |
Subscribe and Share (Multizone)
Provides videos about the Subscribe and Share feature used to share content (bundles and policies) between ZENworks Management Zones. |
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![]() Gives an overview of the Subscribe and Share feature. Uses an example of a Sharing zone and a Subscribing zone to help you understand how content can be shared across multiple ZENworks Management Zones. |
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12/2016 |
Intune App Management
How to use Intune App Management with ZENworks Configuration Management |
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![]() Learn how to protect Office 365 apps with ZENworks Configuration Management (ZCM) - Part 1. |
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09/2018 |
![]() Learn how to protect Office 365 apps with ZENworks Configuration Management (ZCM) - Part 2. |
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09/2018 |
Android Enterprise
How to use Android Enterprise with ZENworks |
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![]() How to use Android Enterprise with ZENworks - Part 1. |
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11/2018 |
![]() How to use Android Enterprise with ZENworks - Part 2. |
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11/2018 |
![]() How to use Android Enterprise with ZENworks - Part 3. |
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11/2018 |
![]() How to use Android Enterprise with ZENworks - Part 4. |
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11/2018 |
Related ZENworks Productsshow descriptions | view | last update |
ZENworks Mobile Management 3.1
ZENworks Mobile Management 3.1 . |
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Micro Focus Desktop Containers 12.6
Micro Focus Desktop Containers 12.6 |
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ZENworks Service Desk 8.1
ZENworks Service Desk 8.1 |
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Previous Releases | view | last update |
ZENworks 2017 Update 4 |
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ZENworks 2017 Update 3 |
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ZENworks 2017 Update 2 |
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ZENworks 2017 Update 1 |
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ZENworks 2017 |
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