SUSE Linux Enterprise Long Term Service Pack Support
Long Term Service Pack Support (LTSS) and Long Term Service Pack Support Core (LTSS Core) support your long-term workloads by extending SUSE Linux Enterprise Server (SLES) products service packs and versions lifecycle even after the end of the general support phase. Take advantage of up to an additional 6 years of support after the general support ends during the Extended and Extended Core lifecycle phases to help with proactive planning maintaining reliability and support for your legacy and infrastructure-dependent enterprise workloads.
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More time for your long-term workload
Run it longer with up to 6 years of support after general support applicable to either SLES or SLES for SAP 11, 12 and 15. Long Term Service Pack Support (LTSS) offers support, patches, and maintenance for the Extended lifecycle phase, which covers 3 extra years after the general support of each Service Pack and Version.
Sometimes upgrade is not possible as applications or infrastructure are not certified in newer OS or hardware. SUSE helps you to support those cases allowing you to expand the lifecycle of your operating system to the longest lifecycle in the enterprise Linux market.
SUSE knows that some things in life are not always aligned with your plans but being forced to upgrade your Linux when you aren’t ready shouldn’t be one of that. Reduce operations costs and risks obtaining more time to align the OS upgrade with the rest of your IT.
Obtain another 3 years extra time after LTSS for a total of 6 years after the end of general support. The Long Term Service Pack Support Core (LTSS Core) subscription offers support, patches, and maintenance for a core set of components of the product over the Extended Core lifecycle phase, which covers another 3 extra years after the Extended Lifecycle phase covered by the Long Term Service Pack Support (LTSS).
Top 4 Features
3 additional years to upgrade Service packs
SUSE generally releases service packs every 12 months and supports previous service packs for 6 months after the release of the new service pack.
You can extend your existing Standard or Priority support an additional 12-36 months in 12-month increments to align with your infrastructure upgrade plan.
Up to 6 years after the end of general support.
Extend your support to cover the Extended and the Extended Core support phases that follow the end of general support with 3 years of Long Term Service Pack Support and an additional 3 years of Long Term Service Pack Support Core subscriptions respectively for the longest term support.
Maintain system consistency with up to 19 years of support.
SUSE server products have a long lifecycle. If you need more than that, Long Term Service Pack Support & Long Term Service Pack Support Core provides up to 6 years of extended support, during which time you'll continue receiving security and maintenance patches as well as technical support.
Extend time for security patches and maintenance.
You should only update your infrastructure when necessary, and on a schedule that works for your data center. During the extended support period, SUSE will deliver security patches for critical vulnerabilities, and maintenance patches for critical non-security issues. Software enhancement requests and new hardware enablement are only available for products under General Support. During the 3 years of the Extended Core Lifecycle phase, SUSE will provide support only for a set of core packages, and libraries are maintained and supported.
- Long Term Service Pack Support for the Extended lifecycle phase
- Long Term Service Pack Support Core for the additional Extended Core lifecycle phase