GroupWise 2012 Quick Start

Locating GroupWise Documentation

GroupWise documentation is not included in the downloaded GroupWise 2012 software image. Instead, all GroupWise documentation is available on the GroupWise 2012 Documentation Web site.

Installing a Basic GroupWise System

A basic GroupWise system consists of a domain and a post office, a document library, and users. The Post Office Agent (POA) delivers messages between users’ mailboxes in each post office. The Message Transfer Agent (MTA) routes messages between post offices and domains in a full GroupWise system. The Document Viewer Agent (DVA) converts attached document files into HTML format for display in GroupWise WebAccess and for indexing by the POA, if the POA has been configured to use it.

Accessing Your GroupWise Mailbox

Each GroupWise user has a mailbox in a post office. In a corporate workplace environment, users with Windows workstations can run the GroupWise Windows client to access their mailboxes and to send and receive mail. Users with Macintosh workstations can run the GroupWise Mac client. Users with Linux workstations can run the GroupWise Linux client.

Connecting Your GroupWise System to the Internet

The GroupWise Internet Agent adds Internet messaging services to your GroupWise system. With the Internet Agent installed, GroupWise users can send messages to recipients anywhere on the Internet. They can connect to their GroupWise mailboxes by using standard POP3, IMAP4, or SOAP email clients instead of the GroupWise Windows client. GroupWise users can also subscribe to Internet list servers and RSS feeds in the GroupWise Windows client.

Accessing Your GroupWise Mailbox from Your Web Browser, Tablet Device, or Mobile Device

GroupWise WebAccess enables GroupWise users to access their GroupWise mailboxes through Web browsers, tablet devices such as the Apple iPad, and mobile devices. The WebAccess Application integrates into your Web server so that GroupWise mailbox information can be displayed in your Web browser or on your tablet device or mobile device. The WebAccess Application communicates with the Post Office Agent (POA) to obtain the mailbox information and with the Document Viewer Agent (DVA) to convert documents into HTML format for viewing in your mobile environment.

Publishing Your Calendar and Free/Busy Information on the Web

The GroupWise Calendar Publishing Host enables GroupWise users to publish their personal GroupWise Calendars and free/busy status on the Internet so that non-GroupWise users can see their schedules and availability. This helps non-GroupWise users schedule convenient appointments with GroupWise users.

In addition to the GroupWise 2012 Installation Guide, see Calendar Publishing Host in the GroupWise 2012 Administration Guide for more information.

Synchronizing Your Mobile Device with GroupWise

You can use the GroupWise Mobility Service to synchronize email and other personal information manager (PIM) data from GroupWise to mobile devices that support Microsoft ActiveSync protocol 12.x.

Supported mobile device operating systems include:

For installation instructions, see the GroupWise Mobility Service 2.0 Installation Guide. For maintenance instructions, see the GroupWise Mobility Service 2.0 Administration Guide.

Communicating in Real Time with Other GroupWise Users

Novell Messenger is a cross-platform, corporate-based, secure instant messaging solution that supports instant messaging, presence, chat rooms, broadcasts, and archiving of conversations for GroupWise users. Messenger runs on Linux and Windows.

For basic instructions, see the GroupWise and Messenger Quick Start. For more detailed information, see the Novell Messenger 2.2 Installation Guide and the Novell Messenger 2.2 Administration Guide.

Collaborating with Other GroupWise Users

Novell Vibe enhances GroupWise by providing easy document management and sharing, team calendars and task lists, workflows, discussion threads, wikis, blogs, RSS feeds, and more.

For basic instructions, see the GroupWise and Vibe Quick Start. For more detailed information, see the Novell Vibe 3.2 Installation Guide and the Novell Vibe 3.2 Administration Guide.

Monitoring Your GroupWise System

GroupWise Monitor is a monitoring and management tool that allows you and other GroupWise administrators to monitor GroupWise and Messenger agents from any location where you are connected to the Internet and have access to a Web browser. Some agent administration can also be performed from your Web browser.

Clustering Your GroupWise System

Clustering ensures high availability and manageability of critical network resources by providing failover, failback, and migration (load balancing) capabilities for clustered resources. By setting up post offices in a cluster, you ensure that GroupWise users can always access their mailboxes. By setting up the Internet Agent in a cluster, you ensure that GroupWise users can always send mail across the Internet.

GroupWise can be installed in clusters on Linux and Windows. For more information, see the GroupWise 2012 Interoperability Guide.

Updating Your GroupWise System with Support Packs

Updates to your GroupWise software are provided on the Novell Downloads page.

Legal Notices

: Copyright © 2003-2012 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher. For Novell trademarks, see the Novell Trademark and Service Mark list. All third-party trademarks are the property of their respective owners.