The following sections provides information about overriding ZENworks Pre-Boot Authentication in cases such as a forgotten password or lost smart card:
Section 8.0, PBA Override Versus Emergency Recovery
Section 9.0, Using the ZENworks PBA Helpdesk for PBA Override (User)
Section 10.0, Generating a Response Sequence for PBA Override (Administrator)
Section 11.0, Overriding the PBA with an ERI File