6.9 Administrative Passwords

  1. On the Service Desk Appliance home page, in the Appliance Configuration section, click Administrative Passwords.

  2. Specify the new passwords for the root and sdadmin administrators.

    If you are changing the root password, you must first specify the current root password.

  3. (Optional) Select or clear Allow root access to SSH. When this option is selected, the root user is able to SSH to the appliance. If this option is not selected, only the zsd user can SSH to the appliance.

  4. Click OK.