ZENworks Best Practices Guide
- ZENworks Best Practices Guide
- ZENworks Best Practices Overview
- The Goal: Total Management, Zero Effort
- The Management Paradigm
- The Solution: Micro Focus ZENworks
- About the Structure of this Guide
- ZENworks Administrator
- Pre-Design and Planning
- Performing a Business Assessment
- Performing a Technical Assessment
- Gather Other Important Information
- Develop a High-Level Design
- Develop Documentation
- Outputs from Pre-Design Activities and Workshops
- Critical Information Required for the System Design
- Decisions from the System Design
- Design
- Infrastructure Structure and Placement
- Single Zone or Multiple Zones
- Licensing ZENworks Products
- Discovery and Deployment Strategies
- Windows 10 Device Management
- Remote Management
- Inventory
- Policy Management
- Application Management
- Linux Package Management
- Content Management
- Imaging
- Antimalware
- Other ZENworks Settings Recommendations
- System Update
- Lab Testing and Validation
- Documentation
- Monitoring and Tuning
- Tuning the ZENworks Primary Servers
- Using the ZENworks Diagnostics Tools
- Monitoring Your ZENworks Server Using Visual VM
- Tuning the ZENworks Agent
- Tuning the Antimalware Service
- Tuning Antimalware Database Synchronization
- Advanced Concepts
- Tomcat Valve Logging
- Hibernate Logging
- C3PO Logging
- JDBC Logging using P6spy Module
- Database Administrator
- All Databases
- Dedicated Database Server for ZENworks Database
- Virtualizing the ZENworks Database Server
- ZENworks Database Scalability
- ZENworks Database Sizing and Performance Considerations
- PostgreSQL
- Design and Planning
- Monitoring and Tuning
- Useful Reference Sites for PostgreSQL
- Microsoft SQL Server
- Design and Planning
- Monitoring and Tuning
- Advanced MS SQL Concepts
- Oracle
- Design and Planning
- Monitoring and Tuning
- Advanced Concepts
- Network Administrator
- Pre-Design and Planning
- Primary and Database Server Connectivity
- Satellite Servers
- Design
- Understanding Closest Servers
- Load Balancing Between Primary and Satellites
- ZENworks Network Ports
- Supporting NAT’d Devices
- HTTP Proxy
- Imaging Considerations
- Monitoring and Tuning
- Monitoring Network Usage
- Bandwidth Throttling
- Advanced Concepts
- Wake-On LAN
- Security Administrator
- Design
- SSL Certificates
- Secure Communication between Managed Devices and ZENworks Servers
- Securing the Communication between Managed Devices and Satellite Servers
- Securing ZENworks 2020 Update 2 by Disabling Older Security Protocols
- Configuring SSL/TLS for the ZENworks Server
- Authorized Registration Methods
- Remote Management Authentication
- OpenID Support for ZENworks Service Desk
- Prevention of SQL Injection Attacks on ZENworks
- Controlling Agent Web Services
- Disabling OSP Login in ZCC
- Configuring OSP for Additional DNS or L4 Switch
- Monitoring and Tuning
- Configuring Satellite Certificates When Using an External Certificate Authority
- Backing Up the Internal Certificate Authority
- Restoring the Internal Certificate Authority from Backup
- Reminting Certificates
- LDAP Directory Admin
- Design and Deployment
- Gathering Information
- Planning Your Deployment
- Providing LDAP Load Balancing and Fault Tolerance
- Monitoring and Tuning
- Defining User Containers
- LDAP Replica Configuration for eDirectory Servers
- Configuring Nested Group Support for Active Directory
- Configuring Dynamic Group Support for eDirectory
- Configuring LDAP Connections
- Enabling LDAP Round Robin on a Primary Server to Balance LDAP Queries Between Multiple LDAP Servers
- Restricting LDAP Failover to a Primary Server’s Defined LDAP Servers
- Upgrade ZCM Agents to 11.2 or Higher for DN Caching Support
- Reduce LDAP Overhead for DLU
- Increasing LDAP Caching Values
- Citrix Best Practices
- Pre-Design and Planning
- Perform a Technical Assessment
- Factors Influencing Scalability
- Ports Used by the ZENworks Agent
- Performing Lab Tests and Validation
- Design and Deployment
- Tasks to be Performed after Deploying the Agent on Citrix Servers
- Monitoring and Tuning
- User Sessions on a Citrix Server Fail to Terminate
- High Utilization of Resources on Citrix Server
- High Consumption of Memory on a Citrix Server
- Disabling Random Refresh Might Cause the ZENworks Agent to Crash on a Citrix Server
- Logging in to the User Source is Slow
- DMZ Configuration
- ZENworks DMZ Server
- Server Connections
- Zone Administration
- Device Management
- DMZ Server Management
- Securing DMZ Servers
- Legal Notice