23.3 Configuring Vibe to Send E-Mail Messages and Notifications from a Custom Address

For security reasons, your corporation’s e-mail system might be set up to automatically delete messages from internal users that are not sent from the corporate e-mail system. If your corporate e-mail system is configured in this way, e-mail messages and notifications sent from Novell Vibe are automatically deleted.

You can configure Vibe to send e-mail messages directly from the Vibe server, rather than from internal users. These are messages that are sent when a user performs an action that creates a message. For example, when a user shares a workspace with another Vibe user, a message is sent to the receiving user’s e-mail mailbox. By default, this message is sent from the internal user. However, you can configure Vibe to send such messages from the Vibe server itself. Configuring Vibe in this way enables e-mail messages to be sent from Vibe, while maintaining the same level of security for your corporation.

By default, Vibe is configured to send messages from individual users in the following scenarios:

You can configure Vibe to send e-mail messages and notifications from an external address for an individual zone or for the entire Vibe site:

23.3.1 Configuring a Zone-Specific E-Mail Address for Sent Messages

  1. Change to the following directory:

    Linux:

    /opt/novell/teaming/apache-tomcat/
                               webapps/ssf/WEB-INF/classes/config
    

    Windows:

    c:\Program Files\Novell\Teaming\apache-tomcat\
                               webapps\ssf\WEB-INF\classes\config
    
  2. Make a backup copy of the ssf-ext.properties file, which is located in the same directory as the ssf.properties file.

  3. Open the ssf.properties file in a text editor.

  4. Search for the following line:

    ssf.outgoing.from.address.<zone name>=zoned@company.com
    
  5. Open the ssf-ext.properties file in a text editor.

  6. Copy the ssf.outgoing.from.address.<zone name>=zoned@company.com line from the ssf.properties file to the bottom of the ssf-ext.properties file.

  7. Replace <zone name> with the name of the Vibe zone that you want e-mail messages to be addressed from and edit the e-mail address to reflect your company’s e-mail.

    For example, if the name of your Vibe zone is kablink, and the name of your company is greenergy, the line would read:

    ssf.outgoing.from.address.kablink=zone@greenergy.com
    
  8. Save and close the ssf-ext.properties file.

  9. Close the ssf.properties file without saving it.

  10. Stop and restart Vibe.

23.3.2 Configuring a Site-Wide E-Mail Address for Sent Messages

  1. Change to the following directory:

    Linux:

    /opt/novell/teaming/apache-tomcat/
                               webapps/ssf/WEB-INF/classes/config
    

    Windows:

    c:\Program Files\Novell\Teaming\apache-tomcat\
                               webapps\ssf\WEB-INF\classes\config
    
  2. Make a backup copy of the ssf-ext.properties file, which is located in the same directory as the ssf.properties file.

  3. Open the ssf.properties file in a text editor.

  4. Search for the following line:

    ssf.outgoing.from.address=global@company.com
    
  5. Open the ssf-ext.properties file in a text editor.

  6. Copy the ssf.outgoing.from.address=global@company.com line from the ssf.properties file to the bottom of the ssf-ext.properties file.

    Edit the e-mail address to reflect your company’s e-mail.

    For example, if the name of your company is greenergy, the line would read:

    ssf.outgoing.from.address=global@greenergy.com
    
  7. Save and close the ssf-ext.properties file.

  8. Close the ssf.properties file without saving it.

  9. Stop and restart Vibe.