20.2 Wiping All Data from a Device

You might want to wipe all Filr data from a device in the even that it is lost or stolen.

  1. Log in to the Filr site as the Filr administrator.

    1. Launch a web browser.

    2. Specify one of the following URLs, depending on whether you are using a secure SSL connection:

      http://filr_hostname:8080
https://filr_hostname:8443

      Replace filr_hostname with the host name or fully qualified domain name of the Filr server that you have set up in DNS.

      Depending on how you have configured your Filr system, you might not be required to enter the port number in the URL. If you are using NetIQ Access Manager, the Filr login screen is not used.

  2. Click the admin link in the upper-right corner of the page, then click the Administration Console icon .

  3. To view all mobile devices in the Filr system, under Management, click Mobile Devices.

    The Manage Mobile Devices page is displayed.

    or

    To view all mobile devices belonging to a specific user, under Management, click Users, then click the icon in the mobile device column (the number in the icon represents the number of devices that belong to the user).

  4. Select the mobile device that you want to wipe, then click Wipe > Schedule Devices to be Wiped.

    The device will be wiped at the next synchronization (by default, synchronization occurs every 15 minutes). You can change the synchronization schedule as described in Section 13.1, Configuring Mobile Device Access for All Users.

  5. (Optional) To cancel the wipe from taking place, click Yes in the Wipe scheduled column.