Password Self-Service

Using Password Policies, you can decrease help desk costs by providing users with self-service options for forgotten passwords and for resetting passwords.

Before using Password Self-Service, review the information about Password Policies in Managing Passwords by Using Password Policies.

In this section:

• Overview of Self-Service Features
• Prerequisites for Using Password Self-Service
• Planning for Login Methods for Password Self-Service
• Providing End Users with Forgotten Password Self-Service
• Providing End Users with Password Reset Self-Service
•  Adding Your Own Password Change Message to Password Policies
• Creating or Editing Challenge Sets
• Configuring Notification for Password Self-Service
• Test-Driving Password Self-Service
• Adding Password Self-Service to Your Company Portal
• Troubleshooting Password Self-Service