August 4, 2011
The Novell Data Synchronizer Connector for GroupWise is the component of Data Synchronizer that connects your GroupWise system with your Synchronizer system.
Data Synchronizer Mobility Pack 1.2 includes both the GroupWise Connector and the Mobility Connector for synchronizing GroupWise data to mobile devices.
You can also install Data Synchronizer and the GroupWise Connector without the Mobility Connector for use with the Salesforce.com Connector, the SharePoint Connector, and the SugarCRM Connector.
For a list of the enhancements and bug fixes provided since Data Synchronizer 1.1, see the Novell Data Synchronizer Mobility Pack 1.2 Readme.
The general system requirements for the GroupWise Connector are the same as for Data Synchronizer, as listed in Data Synchronizer System Requirements
in the Novell Data Synchronizer Mobility Pack Installation Guide.
The GroupWise system requirements for the GroupWise Connector are listed in GroupWise Connector System Requirements
the GroupWise Connector Installation and Configuration Guide.
The GroupWise Connector is automatically installed as part of the Data Synchronizer Mobility Pack, as described in the Novell Data Synchronizer Mobility Pack Installation Guide.
The GroupWise Connector can also be installed without the Mobility Connector for use with the Salesforce.com Connector, the SharePoint Connector, and the SugarCRM Connector, as described in the Novell Data Synchronizer Mobility Pack Installation Guide.
For general connector issues, see General Connector Issues
in the Novell Data Synchronizer Mobility Pack 1.2 Readme.
When you disable a GroupWise user, such as when a user leaves your company, the GroupWise Connector cannot remove the GroupWise event configuration for the disabled user, because logins to the user’s mailbox are no longer allowed. This causes the accumulation of synchronization data for the disabled user. When this situation is occurring, you might see the following errors in the GroupWise Connector log file:
Failure sending attachment TEXT.htm to engine Attachment: No creation event ID, failing
To prevent this situation, you must manually remove the disabled user’s GroupWise event configuration.
On the Configuration page of the POA Web console for the POA where the disabled user’s mailbox is located, click , then click the username of the disabled user.
Click , then click .
For more information, see Listing SOAP Event Configurations
in Post Office Agent
in the GroupWise 8 Administration Guide.
After initial configuration of the GroupWise Connector, if you later change the POA SOAP SSL setting, you must update the field on the GroupWise Connector Settings page in Synchronizer Web Admin to match the new POA SOAP SSL setting, then restart the GroupWise Connector.
By default, GroupWise contact information synchronizes to other applications such as SugarCRM when you add or modify contacts. If you want to synchronize an entire personal address book with another application, you can use this workaround:
In the GroupWise client, export the personal address book.
Delete all the contacts from the personal address book, so that the address book is empty.
Import the personal address book back into GroupWise, so that all of the contacts are re-created.
This causes all of the contacts in the personal address book to synchronize with other applications.
To avoid unnecessary synchronization traffic, leave the option on the page in Synchronizer Web Admin at its default setting of . This setting synchronizes data for the specific users that you select during installation of the Mobility Pack.
The setting synchronizes GroupWise data for all users, regardless of whether they have been added to the Mobility Connector. For a Mobility Pack installation, this setting creates unnecessary synchronization traffic and causes the GroupWise Connector to store data that will never be synchronized to mobile devices. However, this setting might be useful if you are using a different connector, such as the Salesforce.com Connector, the SharePoint Connector, or the SugarCRM Connector.
Novell Data Synchronizer documentation is available at the Novell Data Synchronizer Documentation Web site:
Novell Data Synchronizer Readmes
Novell Data Synchronizer installation and administration guides
Novell Data Synchronizer connector documentation is available at the Novell Data Synchronizer Connector Documentation Web site
Connector Readmes
Connector Quick Starts
Connector installation and configuration guides
In addition to the Data Synchronizer product documentation, the following resources provide additional information about Data Synchronizer and connectors:
Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes.
Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
Any products or technical information provided under this Agreement may be subject to U.S. export controls and the trade laws of other countries. You agree to comply with all export control regulations and to obtain any required licenses or classification to export, re-export, or import deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. Please refer to the Novell International Trade Services Web page for more information on exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals.
Copyright © 2010-2011 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.
For Novell trademarks, see the Novell Trademark and Service Mark list.
All third-party trademarks are the property of their respective owners.