A.0 Troubleshooting

Log files are located in the ./identity_audit/log directory. There are logs for Identity Audit and the ActiveMQ* message bus, PostgreSQL database, JasperReports server, and Tomcat Web server. Most of the logs are numbered because they rotate.

Table A-1 Log Files in Identity Audit

Log File Name

Purpose

activemq.log

Logs for the message bus.

db.1.log (through db.7.log)

Database logs for the most recent Monday (through Sunday).

db_start.log

Startup logs for PostgreSQL database.

db_stop.log

Shutdown logs for PostgreSQL database.

server0.*.log

Logs for Identity Audit server process, including search and reporting messages.

Logging properties for this log are set in the config/server_log.prop file. These changes take effect immediately.

server_wrapper.log

Logs for Identity Audit wrapper process, which owns the server process.

admin.date.log

Logs for the Web server. Located in the ./tomcat directory.

catalina.date.log

Logs for the Web server, including events related to the servlets that upload report plug-ins and manage viewing for report results, report samples, and report help files. Located in the ./tomcat directory.

Logging properties for this log are set in the 3rdparty/tomcat/conf/logging.properties file. These changes take effect after Tomcat is restarted.

host-manager.date.log

Logs for the Web server. Located in the ./tomcat directory.

localhost.date.log

Logs for the Web server. Located in the ./tomcat directory.

manager.date.log

Logs for the Web server. Located in the ./tomcat directory.

The following logging settings can be changed in the config/server_log.prop file:

The following logging settings can be changed in the 3rdparty/tomcat/conf/logging.properties file: